TERRA NOSTRA GARDEN ^{* * * *}

We LOVE this hotel and always stay between the US and trips to Europe. The staff (everyone from the door man to the reception, the waitress staff and housekeeping) is exceptionally friendly and goes out of their way to make sure your stay is amazing. The breakfast is the best in Portugal (and we have stayed in many Savoy hotels). The juice is fresh squeezed, the fruit is fresh with good presentation, there are many savory hot dishes and the pastries are plentiful. There is something for everyone. The rooms are clean and comfortable and we have stayed in both the older section of the hotel and the newer section and we like both. The mineral pool is amazing and having the wonderful robes helps when you get out. We liked the robes so much we ordered some. The indoor facility with the pool, Turkish bath, sauna and massage is clean and well kept. The botanical gardens are out of this world and will take you awhile to walk through. Don’t miss these because they are exceptional. We love coming to Furnas and we have stayed in other hotels here but now we will only stay at this hotel. Don’t miss it, you will not be disappointed.

Cet hôtel représente beaucoup pour nous et c'est avec plaisir et impatience que nous revenons très régulièrement.
Le cadre, les jardins, les bassins, le personnel...
Tout est parfait, continuez comme cela.

Restaurante e serviço de excelencia.
Staff atento e simpático

I did not stay at this hotel, but booked lunch here, and we visited the gardens and hot springs. The reception staff were helpful, and the waiting staff were polite. If you can avoid the vegetarian option on the menu, please do avoid it. The chef is capable with all things meat, but my main course which was the vegetarian option was appalling, completely tasteless apart from dollops of sour purée of some sort. We mentioned this to the waiter, who hopefully relayed this through to the kitchen, so hopefully the feedback is acted upon. When a restaurant in this day and age is still so meat heavy in its menu choice, the kitchen should understand the importance of creating delicious vegetarian plates to move with the times. The hot spring that was operational when we visited was the large central pool. The change facilities were dirty and of a very poor standard, clearly, the cleanliness of the change rooms, showers and toilets were poorly monitored when we visited. There are no signs around to guide visitors on personal hygiene. As this is a communal space, I think much can be improved on guiding the patrons about personal hygiene to make the hot spring experience more enjoyable for everyone. The gardens at the hotel are remarkable and should not be missed on a visit to Sao Miguel island. Be sure to allot enough time to the gardens as there is so much to see here.

Tudo muito bom. Mas um apreço especial ao senhor Humberto e ao Chef Pedro, que foram muito profissionais e simpáticos.
Adorei as recomendações do Humberto
assim como a comida do chef Pedro.
Melhor sushi que já comi, assim como a carne japonesa que provei, que irei pensar durante muito tempo como é que é tão tenra.
Dito isto, tenho que sublinhar que foi tudo perfeito. Obrigado.