THE SECRET GARDEN HOTEL
Hotel
•
€
2024
Recomendado
•
2024
Moderno hotel en Moshi popular por sus cálidas habitaciones, su bajo precio y la vista del Kilimanjaro desde la terraza.
Esta lujosa casa, enclavada en un jardín, se ha convertido en un modesto y moderno hotel. Ofrece acogedoras habitaciones equipadas con ventiladores y camas swahili con dosel (con mosquiteras), hechas de gruesa madera artesanal y decoradas con cojines de hermosa cera africana. Simple, pero cómodo. Desayuno de calidad, precio bajo, y sobre todo una vista del Kilimanjaro desde la terraza donde se sirven bebidas y comidas con opciones vegetarianas. Personal muy amable, un buen lugar para mochileros con presupuesto para conocer gente.
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Opiniones de los miembros sobre THE SECRET GARDEN HOTEL
3.9/5
15 opinión
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Daude, the owner, works hard to build his business with plans to add more rooms and bar, along with a tour company.
The biggest problem I had was when we checked out. I messaged Daude while on the trek to ask what our total bill was for our stay and food so I can pay when we return for our last night stay after the trek. He gave me an amount and said he would double check. When it came time to check out, our dinner for the night was added to the amount he previously stated. When I asked for a receipt of everything, Daude said he would send it to me through WhatsApp and I said I will pay once I have the total. He quickly tallied it up and it turns out he was charging us about 115,000 TZS/$45 USD more than the tallied amount. Of course this could have been an honest mistake. It’s just unfortunate that we would have been overcharged if I didn’t insist on a receipt first. Finally, Daude told me the cost of a taxi to take us to our next place with a stop at the bank so I can take cash out to pay him since that’s what we decided on at the end. When we were dropped off, the taxi driver charged us twice what Daude said it would cost. Again, the lack of transparency was the problem.
Most people seem to only stay a night or two so this might not be a problem. The negatives left a bad taste hence the three star rating.
Pros:
-Staff are friendly, hardworking and kind
-Quiet place to stay
-Affordable
Cons
-Located over 7km from city centre
-Would have been overcharged almost $50USD
-Frequent power outage (although this is normal in Moshi, but something to be aware of)
-A lot of barriers to pay credit card (credit card machine was down for two week during our stay). They say they take credit card but they do prefer cash. Should just be upfront about that.
Zack, Ruth and Nick looked after us so well! We felt like we were staying with family. We even changed an arranged booking that had us staying somewhere else a week later, just so that we could come back.
Thank you for such a wonderful experience. We’ll never forget chilling on the balcony, it was heaven.
Lots of love Al & Lucy