PORTO FIRA SUITE * * * *
Hotel
•
€€€
2024
Recomendado
•
2024
Las habitaciones, construidas sobre la caldera con unas vistas impresionantes al mar y al volcán, son impecables, decoradas con encanto y sencillez que ofrecen todo el confort necesario (terraza privada, piscina en las laderas de la caldera…). Las suites son económicas en invierno. El personal es atento, atento y eficaz, muy profesional, aunque es acogedor. Es un bonito hotel, ideal para una luna de miel.
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Opiniones de los miembros sobre PORTO FIRA SUITE
4.5/5
11 opinión
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Visitado en septiembre 2023
Visiting for the first time and booked a room here. The view was indeed amazing, however, get ready to put on your hiking shoes and everything is slopped. You'll be treading steps left and right. They had guys that helped us with getting our luggage from the entrance to your room, which was a great thing since the entrance to the rooms are quite a hike. Breakfast was also very good. They gave you a list of things you can pick from and mix and match. Now for the negatives. First off, customer service could be better. There was no instructions on how to use the hot tub. And when we went to ask for help, all they said was that it takes time. We were not aware that for sucha small tub, the heater was only capable of increasing the temperature of the water by 2-3C per hour. Also, as others have mentioned, the complimentary items were not great. We only got 1 water bottle and was told we have to purchase additional ones.
Visitado en agosto 2023
Wonderful place & service! It was a really good experience and I recommend for others to stay in Porto Fira!
Visitado en agosto 2023
Overall, unfortunately I think this hotel is over priced and quite poor.
The staff are not helpful and quite lazy. For the price our expectation was far greater than we got. Same breakfast each day, breakfast was cold, additional charges for cappuccino coffee or coffee outside of a small list. Received only one bottle of water complimentary across our 3 night stay. No staff by the pool to assist you with food orders, towels or general service. The sun beds and cushion material get so hot that you need multiple towels to protect yourself.
Yes, the view is great - but they price according to the view only as their service is incredibly poor. Staff expect tips for everything despite, in our view paying a significant premium to stay at this hotel.
Non smoking hotel - yet staff were smoking in front of us.
The room was fine - no issues or complaints.
Our advice is to stay next door at Alfina - friends stayed there (which was cheaper) but had none of these issues. We ended up leaving a day early.
The staff are not helpful and quite lazy. For the price our expectation was far greater than we got. Same breakfast each day, breakfast was cold, additional charges for cappuccino coffee or coffee outside of a small list. Received only one bottle of water complimentary across our 3 night stay. No staff by the pool to assist you with food orders, towels or general service. The sun beds and cushion material get so hot that you need multiple towels to protect yourself.
Yes, the view is great - but they price according to the view only as their service is incredibly poor. Staff expect tips for everything despite, in our view paying a significant premium to stay at this hotel.
Non smoking hotel - yet staff were smoking in front of us.
The room was fine - no issues or complaints.
Our advice is to stay next door at Alfina - friends stayed there (which was cheaper) but had none of these issues. We ended up leaving a day early.
Visitado en julio 2023
Beautiful hotel! Great people, food and accommodations!
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If you are debating staying Fira or Oia, I think both are reasonable options. Oia will have slightly nicer views (classic blue topped roof, etc), but prices will be much more expensive, with smaller rooms, etc. We just took the bus for 1.60 euro to Oia, took our photos, etc. You can also do the hike from Fira to Oia which I highly recommend.
Overall fantastic experience.