Resultados Hotel San José

GRAN HOTEL COSTA RICA * * * *

Hotel €€
4.3/5
67 opinión

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Avenida 2, calle 1/3, Plaza de la Cultura, San José, Costa Rica
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+506 2103 9000
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2024
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2024

El hotel más antiguo de San José, situado en la plaza del Teatro Nacional, con un entorno histórico, terraza y bar

El hotel más antiguo de San José, construido en 1930. Está idealmente situado en la Plaza del Teatro Nacional y tiene un entorno histórico. Es el hotel más mítico de la ciudad, ya que ha acogido a estrellas de Hollywood y a JFK. Las habitaciones que dan a la plaza son las más agradables. Otros servicios del hotel son el aparcamiento privado, un centro de negocios y un gimnasio bien equipado. El hotel también cuenta con un bar, un piano bar, un casino y un salón biblioteca. El atento personal es otra de las bazas de este encantador hotel.


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Opiniones de los miembros sobre GRAN HOTEL COSTA RICA

4.3/5
67 opinión
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Visitado en noviembre 2023
I recently stayed at the Hilton Gran Hotel
in Costa Rica and was surprised by the series of unfortunate experiences. First and foremost, the Wi-Fi was completely non-functional throughout my stay. For the price paid, I expected reliable internet access, especially from a prestigious brand like Hilton.

Furthermore, the staff’s demeanor was unsettling. Instead of feeling welcomed, I felt scrutinized, as if every move was being watched with suspicion. This added an unwelcome layer of discomfort to my visit.

Overall, this was a letdown and not at all what I anticipated from Hilton’s reputation. I hope this feedback will be taken seriously and that improvements will be made for future guests.
GRAN HOTEL COSTA RICA
GRAN HOTEL COSTA RICA Director
09/11/2023 a las 16:51
Hi Ruben - We are sorry that your experience at Gran Hotel Costa Rica, Curio Collection by Hilton didn’t quite match your expectations. We work hard to provide great amenities and exceptional service for our guests, but we missed the mark. We will share this review with our team and use it as a training opportunity to prevent issues like this in the future. Thanks for taking the time to give us your feedback.
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Visitado en noviembre 2023
Muy $$$'
Visitado en noviembre 2023
Positives:
Great location if you want to have easy access to several “main attractions”(walking distance to National Theater, Jade Museum, etc). You will be grateful for valet parking ($28). Hotel is nice. Very friendly staff!! Pretty rooms. Breakfast buffet is fresh, good variety.

Negatives:
The air freshener they use is overpowering. If you are sensitive to smells (like me), beware. I left w/ a migraine. Beds are FIRM (this could be a positive for some). I would not eat dinner in the hotel restaurant (Cultura 5). Food was good enough (not great), but prices are exorbitant!!! We spent $68 for 1 steak sandwich w/ fries, 1 bowl of soup, 1 cocktail & 2 waters.
GRAN HOTEL COSTA RICA
GRAN HOTEL COSTA RICA Director
07/11/2023 a las 20:34
Hi Shana, we're thrilled to hear that you enjoyed our great location and found our staff friendly. We apologize for any discomfort caused. Your feedback will be shared with our team for improvement. We appreciate your feedback regarding the prices and will take it into consideration. Please reach out to us at https://help.hilton.com/s/contactsupport or call us at 2103 9000 so we can follow up with you. We hope to welcome you back soon for another pleasant stay.
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Visitado en noviembre 2023
Absolutely amazing
Visitado en octubre 2023
The hotel location is really optimal. You cannot be more downtown than that. The food and drinks are fabulous. Oscar and Roy both bartenders on two different evening were very caring and made great suggestion for drinks and food. The happy hours were appreciated with not only drinks but food that came along. It was way more than just peanuts very high end food to go with your drinks. The room was big and clean. We would go again.

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