LOFT HOTEL
Hotel
•
€€
2024
Recomendado
•
2024
Un hotel de lujo de diseño contemporáneo completamente renovado que ofrece suites tipo loft con ropa de cama de lujo.
El Hotel Loft es un lujo en uno de los edificios Art Decó más solicitados de la ciudad, diseñado por el arquitecto Ernest Cormier en los años 20. Después de una completa renovación, ahora se une al diseño contemporáneo (de Jaime Bouzaglo), la historia de la arquitectura y un enfoque sostenible. Una treintena de suites tipo loft (100-185 m²) están disponibles para estancias cortas o largas. Muebles de diseño, ropa de cama de lujo, cocina totalmente equipada e instalaciones de audio y vídeo son sólo algunas de las comodidades de alta gama incluidas.
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Opiniones de los miembros sobre LOFT HOTEL
2.5/5
21 opinión
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Le seul point positif reste l'emplacement.
Communication with the hotel happened mostly by text, and it was sporadic at with replies. Our room in the 6th floor was large, but extremely sparsely furnished. Most of the space was empty and you needed binoculars to see the TV from the sofa. Our room had “city views”, which means a street and the building on the other side.
It rained a bit the first night and there was some water leaking in near the entrance. It continued raining throughout the next day, and now water was leaking into every area of the room, including the bedroom. We put pots and pans from the kitchen under every leak. Water was leaking into the corridor as well, both to bucket placed there and several places around it.
We asked for another room, which we got from the lobby floor. This didn’t leak, but had evidence of prior water damage on the wood floor, and moldy seams between the bathroom tiles. The mattress was lumpy too, but wasn’t sagging like the prior one.
I read a lot of earlier reviews after our stay and there are reports of leaks from earlier. They knew our room would have leaks and about rain being forecast and gave us the room anyway.
This hotel is a scam. Avoid at any cost.
I stayed here the last weekend of May '23 to celebrate my birthday and the stay has left a bad memory of the trip. While the rooms are spacious and generally clean, the staff and management are non-responsive and pretty much useless, and the rooms need updating. More specifically, there are two significant issues I've been chasing with the hotel, and despite multiple calls and emails, no one has gotten back to me after several weeks. First, they put someone in my party in a room they knew did not have a functioning air conditioning. When my friends surfaced the issue, they were moved into a much smaller room, but did not complain. We have been trying to get a refund for the difference in the room sizes, but no one has responded. Second, I left some expensive items behind in my room and requested that the hotel ship them back to me at my own expense. When I talked to the front desk, their response was they didn't know if they could do that (which is insane on its own), and that I needed to talk to the manager. I have emailed and called, and again no response. I'm on the verge of reporting the hotel to the Dept. of Consumer Affairs and potentially the authorities for theft, if they do not return my belongings.
Separately, there are no cleaning services on the weekends, and sometimes you have to request that your room actually be cleaned during the week. The front desk often has no one available when you're there to provide recommendations, address room issues, or even get fresh towels.
This place had so much promise when we reviewed it on the website, but I would not recommend it. What a disappointment