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Opinión GEORGE Nápoles
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4.9/5
26 opinión
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Its greatest amenities the rooftop bar and 2 Michelin star restaurant overlooking the Italian coast. A back drop of blue Mediterranean waters and mount Vesuvius coupled with fine dining.
The rooms were immaculate, the beds comfortable and a pillow menu meant I could select my preferred type, all resulting in a peaceful nights sleep.
However, the biggest asset of this hotel are its staff who make the guests feel special and welcome; dealing with any questions, queries or concerns with the utmost professionalism. We had a small issue at breakfast and noticed the drain cover in our shower was missing. Francesco and his team were quick to respond and addressed the matter promptly.
I would like to express a sincere thanks to Francesco, Marco, Julie and Vincenzo for making the last few days of our Italian riviera trip for our tenth wedding anniversary so special.
Truly exceptional customer service.
The Rooms have excellent size, with very comfortable beds. Bathroom is big and everything is well provided with.
The top floor restaurant has magnificient views and is a highlight of the hotel. The Hotel also has a Michellin Star Restaurant. The Staff at Breakfast restaurant is so good and efficient.
Location is great, depends what you want to do. Naples is a big city and one may like to walk or take a cab. We did both.
Maior destaque o café da manhã!
Piatti, bicchieri e tazza del cappuccino molto commerciali per nulla all' altezza di un tale albergo. Cappuccino freddo e confetture molto cheap!! Buona la qualita' del pane tostato ( fette di pane napoletano di forno a legna)che pero' non veniva presentato bene. Della mia colazione pensavo....
meglio, purtroppo al di sotto delle mie aspettative.La delusione e' stata enorme...., mitigata, pero',dalla gentilezza dello staff, anche se poco presente durante la colazione. Suggestiva la presenza del falconiere con la poiana per allontanare gli indesiderati piccioni.
Molto accoglienti,sorridenti e gentili il personale alla reception dell' albergo.
Everything was perfect!
Per il resto camera servizi top
Une équipe aux petits soins accueillante et professionnelle (un merci tout particulier à la jeune stagiaire en réception et aux jeunes femmes au petit déjeuner). Une chaleureuse recommandation pour cet établissement.