HSM SÁNDALO BEACH
Alojamiento
•
€€€
2024
Recomendado
•
2024
Magnífico hotel con habitaciones, suites y estudios amplios y luminosos y una piscina con tumbonas
Este magnífico hotel, que sigue formando parte del concepto chill-out de Magaluf, tiene vistas a un pequeño islote. La directora francesa y su equipo son muy atentos; las habitaciones, suites y estudios son luminosos, espaciosos y están excelentemente cuidados; y todas las mañanas se sirve un desayuno buffet o a la carta. La zona de la piscina, con sus cómodas tumbonas, es el lugar perfecto para relajarse al son de la animada música lounge. Todas las semanas se organizan fiestas temáticas con DJ en la piscina.
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4/5
11 opinión
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The bathrooms absolutely hum ding dong of eggy sewers so it's boiling hot and stinks to high heaven. Also ants, lots of ants everywhere running around the apartment. Shower also leaked all over the bathroom, complained to reception and it never got resolved.
The pool bar area absolutely stinks of cheesy vomit. We asked a staff member why it smells so bad and were told that it's due to the machines being old and that they don't get cleaned properly!!!! ???? As you come out of the lift and walk to the pool, the whole corridor absolutely pongs. Be warned - if you're hungover and half dead from sweating to death in your room and then walk into this stench YOU WILL HEAVE IF NOT PUKE!!! This was a common subject amongst guests when stood waiting to order at the bar because you couldn't escape the stink.
Pool area has lovely views and lots of seating with parasols, pools are freezing cold which was actually a relief after the torment in the room all night. Managed to get sunbeds every day, loads of ants down here too running riot over the floors.
Hotel is at the top of a giant hill, wouldn't stay at this location again, would want to be closer to some local restaurants, shops and cafes. There is a supermarket round the corner, but the one down the hill is cheaper. Saw a few people with children here but really don't think this is a place I'd want to bring my children.
Staff are nice, views are lush, however - hot, smelly and anty ???? Wouldn't return.
Regarding the hotels response: maybe you should try listening to the things mentioned rather than denying them and sort them out? At least offer guests a fan for the room perhaps? No one asked you for blankets during the last 7 days at this hotel don't tell lies. The rooms were stifling hot all through the night even with the doors open - in all of the rooms our group had, so don't talk nonsense. All of your pool bar staff can smell the stink at the pool bar, if you can't then you need to go to a doctor.
Helpful staff, spotless clean, no ants issue, no noises, and excellent weather.