Excelente serviço ao cliente, quartos acolhedores e confortáveis. O bar "Entretanto" tem uma vista deslumbrante.
Uma palavra de agradecimento à Directora Célia Loureiro, pelo excelente hotel que gere e pelo ambiente altamente agradável que proporciona aos seus clientes, fruto, certamente, da sua liderança focada no cliente. Aconselho a visita ao hotel Chiado.

I was here 14 years ago,and I loved my stay just as much today as I did then.
The employees are extremely helpful,the location is perfect and the view extraordinary

Heerlijk hotel.

Ik had een kamer met terras, dat is echt een aanrader. Het hotel is namelijk gevestigd in een hele drukke straat. Een eigen terras geeft de mogelijkheid de drukte even te vermijden, maar wel de prachtige stad Lissabon te zien.

Het personeel is uiterst vriendelijke en helpen waar nodig. Ook stonden er bij aankomst lekkernij klaar en de dag voor vertrek werd ervanuit het huis een fles wijn bezorgd.

De kamers zijn ruim en schoon.

Beautiful hotel with warm and wonderfully helpful staff. Perfect location and views. Thank you Hotel do Chiado!

Zum zweiten Mal rundum zufrieden im Hotel do Chiado im Herzen von Lissabon. Freundlicher, professioneller und unaufdringlicher Service, hervorragende Lage, tolle Bar und Rooftop- Terrasse.
Beim nächsten Lissabon-Besuch gerne wieder.

I would stay at this hotel again if we return to Lisbon. We had one of the walk-out terrace rooms. The rooms were clean and quiet. Great location.

Positives - clean, nice staff, quiet, location

Things that could be improved - the bed wasn't the most comfortable and may have had plastic or something under the sheets that made noise when moving. Not much storage even though the room had enough space (maybe a credenza under the TV or dresser in the entrance room next to the bathroom).

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Nice for drink on the top of the view.
No needed to be exclusive client

Ein tolles Hotel, sehr zentral. Die Metro um die Ecke und der Bahnhof auch nicht weit weg.
Wir hatten ein Zimmer mit Terrasse, der Blick ist einfach herrlich. Die Ruhe war himmlisch, der Service sehr gut und das Frühstück hatte, bis auf ein bisschen frisches Gemüse, alles was man braucht.
Ein klitzekleines Manko, es gibt keinen deutschen TV Sender.
Das Hotel ist sehr zu empfehlen

A melhor terrassa de Lisboa antiga

Maravilhoso em todos os aspetos

I was going to deduct a star because of the lack of air conditioning (more on that in a moment), but I just can't do it. The fact is, the hotel is too nice, the staff too courteous, the location too perfect, for me to give it anything less than 5 stars. But yes, the air conditioning... simply wasn't working. We visited in February, but the weather was warm by our Boston standards and the hotel seemed to retain and produce its own warmth, probably from adjacent rooms, so when we first arrived, our room was about 80 degrees F - waaay too stuffy for us to get a good night's sleep. We tried turning it down, but could not get anything other than warm air to blow out of the vents. We called the front desk and the staff were very apologetic and accommodating. They moved us to a different room (frankly, it was a nicer, larger room on the quieter side of the building). The bad news was that the vents in the new room also only blew out warm air, but at least in that room we could open the balcony windows wide and let in the cool night breeze. Unfortunately, this meant that fellow guests from adjacent rooms could have easily entered our room while we slept, but we didn't get robbed or murdered, so it all worked out, LOL.

My suspicion is that, because the week we stayed there was unusually warm for February, the hotel simply hadn't turned on the compressors yet, so it was impossible to get conditioned air. If it were any other hotel, I would definitely deduct a star (at least), but the truth is, AC aside, everything else was absolutely perfect. Hotel do Chiado is a beautiful hotel, well maintained, and staffed by super kind and courteous people. Everyone at the front desk, as well as breakfast and room service were all super pleasant and attentive. Beds were large and comfortable and the rooms were spacious. Location is awesome, with primo shopping, museums, and lots of excellent restaurants within short walking distance (as long as you don't mind the hills). There is a metro station pretty much in the basement of the hotel.

All in all, we had a fabulous time in Lisbon and will definitely return some day. And yes, I would absolutely stay at Hotel do Chiado again, although I might ask in advance if the AC is working!

Perfect location, lovely room, nice breakfast and such friendly, helpful staff!

I went with friends to the rooftop bar, for an aperitif in the afternoon. A very warm and friendly welcome from Alex, great cocktails and tasty finger food!! Great views of beautiful Lisbon

This hotel proved to be a hidden Gem experience! Great location with own super rooftop. Welcomed by very kind and professional staff. The same standard everywhere. Super recommendations & booking assistance for restaurants, escapes etc from serviceminded staff! Clean and excellent rooms, super breakfast in super rooftop location overviewing the city. Great rooftop regarding both location and service. Highly recommended and will definitely stay there next time as well. No reason to look for alternatives.

Just finished a great few days in Lisbon. Was here before but will be making this hotel my forever future place to stay. Apart from the great central location for walks and public transport, the staff were super friendly and helpful, the rooms were very clean with great views and the breakfast was excellent. Note: If here a Benfica match, the underground Metro to the stadium is a few mins walk. Will definitely be back.

Everything is great about this hotel, such as its central location, room cleanliness, beautiful rooftop bar, nice buffet breakfast, and outstanding hospitality services! Highly recommend!

This Hotel is very well located, in the heart of Portuguese Trends, Fancy restaurants and Fashion. It's the talk of the town!???????????? It has Art, beauty, and fine decoration/restoration, by Mr. Siza Vieira, famous Architect ????????????????

We loved our stay at Hotel Do Chiado. Our roots was with a terrace view of the city and it was super spacious. The bed was very large and very comfortable. There were very comfy slippers and robes. They left some pastries and port to enjoy upon arrival and we enjoyed them on our porch during sunset which was wonderful. We had wine and snacks on the rooftop bar which had live music and we highly recommend that as well. Breakfast was very delicious. The hotel is in a great area. We walked everywhere in the city and only bolted/ubered to Belem/Lx factory. We would recommend staying with Hotel do Chiado and would love to stay again.