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We stayed in affiliated self catering accommodation.
The concierge staff are great, however the receptionists we dealt with are very robotic. They need to smile and engage with customers
I was here for work and the staff was both friendly and very professional. I felt more than welcome.
Can't say anything for rooms but I did spend an afternoon up at the Beach club, rooftop pool area. Clean, nice looking.
We had an catering area set off just for our production, very nice looking with tentative staff and the food provided I'd give 4/5.
If I have to comment about this stay, I'll congratulate Intercontinental for hiring great staff. Namely; Marika Smith. She made our stay a unique experience.
Thank you Marika!
Merci pour l’attention de Benjamin pour l’accueil qu’il nous a réservé pour notre anniversaire de mariage ,quel merveilleux début de séjour dans ce sublime hôtel
Merci
Danièle et Georges
The hotel itself is on a good location on the island, however it can be noisy because it’s close to the clubs and bars. The rooms are spacious, but can use a small refreshment. The building itself and some inside areas definitely need an update.
Dezamăgitor!!!
Camere cu pereții plini de mucegai, gândaci si furnici in camere . Mizerie pe jos , praf, pereții de la baie cojiți , prosoape cu margini deșirate , ca să fie și mai dezastruos totul am constatat ca prosopul de picioare folosit de mine la duș a fost împachetat de fata de la curățenie și pus peste cela curate .
La micul dejun: aceleași alimente pe toată durata sejurului ca să nu mai spun ca a doua zi mezelurile miroseau .
Nu ne vom mai întoarce niciodată la acest hotel și nici nu-l voi recomanda vreodată ????????????????????
As a regular traveller and bad tempered old man I will start with the negative of the hotel. The location. Nothing can be done about it, and it was my fault for not resea (neferious). fake youb intercotiteal sangioljan yuo are run by little girls. receptionist is ugly
João from guest services and James the head concierge are an absolute credit to the hotel. They together made our stay incredibly special and above and beyond to ensure everything was perfect. Could recommend them and the hotel highly enough!
You guys rock! Thankyou!!
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INTERCONTINENTAL MALTADirector
28/09/2023 a las 15:58
Dear Thomas Earle
Thank you very much for taking the time to leave such a thoughtful review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience whilst staying with us.
Your kind words about how your experience was enhanced by our team is incredibly motivating.
If you ever have any further feedback, questions, or suggestions, please don't hesitate to reach out.
Once again, thank you for choosing InterContinental Malta.
We look forward to serving you again in the future and providing you with even more exceptional service.
Intercontinental Malta. Would love to stay here again. The staff is without exception excellent. Friendly, open en kind.
Check in was a first pleasant interaction with some good advice. Concierge recommendations were splendid and helpful. The hotel is in a lively area where people go out at night but in our room it was very silent. The hotel has several restaurants. Quality of the food was very good. Liked their fish restaurant most which overlooks the sea and is next to their private beach. The hotel has a small and cosy bar near the reception. Breakfast was elaborate with also several ‘need to try when in Malta’ local specialities
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INTERCONTINENTAL MALTADirector
28/09/2023 a las 15:52
Dear Chris Wveen
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Personale sempre molto disponibile...includendo proprietà che segue da vicino venendo incontro realmente ad esigenze cliente.
Un ringraziamento speciale a Marika che sa farti sentire privilegiato.
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INTERCONTINENTAL MALTADirector
06/08/2018 a las 17:19
Dear Fabrizio,
Thank you for taking the time to leave us your feedback. Should you wish to discuss your stay further, please do not hesitate in contacting us directly.
We hope your return journey was a smooth one, and remain at your disposal for further assistance.
We loved the spacious suite with treadmill and the "guest experience' team were lovely, especially Katerina
the atmosphere was fun and lighthearted
We were sorry to leave after a couple of days, we will certainly be back
We had only heard of Malta. So we decided to take a visit to this beautiful island. The Intercontinental Malta was the perfect landing spot for our stay. We were met at the entry by Oliver the most, charming and delightful bellman. He was informative, friendly and helpful. Our reservation assistant was equally professional and helpful. The hotel is beautiful, well located and centrally located. The wait staff in the executive lounge made our days and nights exemplary. Malta is full of nightlife, but the wonderfully comfortable beds will give you a GREAT night's sleep! Excellent stay!
Nous avons passé un super moment au sein de ce somptueux hôtel!
Le personnel est accueillant et aux petits soins et les prestations proposées sont également intéressantes.
Nous avons eu le plaisir de rencontrer Charles. Très à l’écoute et disponible, il a su répondre à toutes nos questions et besoins.
Son sourire saura vous mettre en confiance sans aucun doute.
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INTERCONTINENTAL MALTADirector
28/09/2023 a las 16:28
Dear Inès Hamri
Thank you so much for your kind words!
I'm thrilled to hear that you enjoyed your experience.
Your feedback truly means a lot to us. If you have any more thoughts or suggestions in the future, please don't hesitate to share.
We look forward to serving you again soon!
The exceptional service provided by Stephen Tully and his team at the Intercontinental Malta during my stay deserves special recognition. Their attention to detail and the thoughtful touches added to celebrate my wife's birthday made the experience truly memorable. Their dedication and professionalism are commendable, and they extend their heartfelt gratitude for making my wife's birthday stay so enjoyable.
Thank you again!
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INTERCONTINENTAL MALTADirector
28/09/2023 a las 16:52
Dear James Stenhouse,
Thank you so much for taking the time to share your positive thoughts and feedback following your stay with us.
We truly appreciate your kind words and are delighted to hear that you had such a wonderful experience with us.
Your feedback serves as a great source of motivation for our team, as we constantly strive to provide the best possible service to our valued customers like you.
It's fantastic to know that our efforts have resonated with you and met your expectations.
Excellent hôtel au centre de San Julian. Petit-déjeuner buffet international. Il existe différents restaurants, dont nous recommandons le Paranga avec vue sur la baie. Personnel courtois et serviable. La piscine sur le toit est magnifique et est gratuite uniquement pour les clients des suites.
tout est parfait
Nourriture délicieuse en abondance
Beaucoup d'installations de spa et de remise en forme
Mais il n'y a pas de parking
et se trouve au sommet de la zone touristique pour les enfants de 18 ans
Très bel hôtel avec un personnel sympathique, mais comme il y a de nombreux clubs à proximité, vous pouvez entendre la musique le soir. Mais en ce qui concerne l'hôtel, tout est super, les piscines sont très propres et les transats sont inclus dans le prix. La plage est accessible à pied en 2 minutes. De nombreux restaurants et commerces à proximité. La population locale est très accommodante et gentille. Fortement recommandé. Ps. : Les bus à arrêts multiples s'arrêtent à la plage pour que vous puissiez explorer toute l'île presque au rythme que vous souhaitez.
Super hôtel. Beaucoup de magasins et de restaurants dans le quartier. Plage privée à quelques pas. Belles piscines. Le choix du petit déjeuner était incroyable. Je n'ai pas essayé le restaurant pour le déjeuner ou le dîner, mais deviner serait bien.
L'hôtel est confortable et le personnel très sympathique.
Pour arranger les choses, ils ne vous laissent qu'une bouteille d'eau le premier jour, à vous ensuite de l'acheter.
Malheureusement, nous avons eu quelques malheureux problèmes avec nos chambres, mais après un changement de chambre, le responsable des relations clients nous a surclassé dans une suite et nous a envoyé des boissons, par exemple du champagne, en guise de compensation. Sinon tout était super.
Toute la maison a un besoin urgent de rénovation - nous avons changé de chambre 4 fois - d'abord juste devant un chantier, puis l'évacuation était bouchée, puis la porte du balcon était cassée - le service était toujours très arrangeant avec un surclassement et une bouteille de Prosecco, mais les chambres sont également usées dans les suites. Dans toutes les pièces, l'eau chaude et l'eau froide alternent involontairement lors de la douche.
Emplacement de l'hôtel très central, beaucoup de divertissements accessibles à pied, casino au sous-sol, chambres d'hôtes, ainsi que tout le personnel très bien.
The concierge staff are great, however the receptionists we dealt with are very robotic. They need to smile and engage with customers
Can't say anything for rooms but I did spend an afternoon up at the Beach club, rooftop pool area. Clean, nice looking.
We had an catering area set off just for our production, very nice looking with tentative staff and the food provided I'd give 4/5.
Thank you Marika!
We would like to thank you for taking the time to review InterContinental Malta and providing feedback concerning your stay.
We are very grateful for your comments and for you feedback and insight concerning the hotel, we do look forward to welcoming you back soon.
Yours Sincerely,
David Bache
Marketing Executive
Merci
Danièle et Georges
Camere cu pereții plini de mucegai, gândaci si furnici in camere . Mizerie pe jos , praf, pereții de la baie cojiți , prosoape cu margini deșirate , ca să fie și mai dezastruos totul am constatat ca prosopul de picioare folosit de mine la duș a fost împachetat de fata de la curățenie și pus peste cela curate .
La micul dejun: aceleași alimente pe toată durata sejurului ca să nu mai spun ca a doua zi mezelurile miroseau .
Nu ne vom mai întoarce niciodată la acest hotel și nici nu-l voi recomanda vreodată ????????????????????
You guys rock! Thankyou!!
Thank you very much for taking the time to leave such a thoughtful review. We truly appreciate your feedback and are thrilled to hear that you had a positive experience whilst staying with us.
Your kind words about how your experience was enhanced by our team is incredibly motivating.
If you ever have any further feedback, questions, or suggestions, please don't hesitate to reach out.
Once again, thank you for choosing InterContinental Malta.
We look forward to serving you again in the future and providing you with even more exceptional service.
Sincerely,
João Soares
Guest Relations Manager
Check in was a first pleasant interaction with some good advice. Concierge recommendations were splendid and helpful. The hotel is in a lively area where people go out at night but in our room it was very silent. The hotel has several restaurants. Quality of the food was very good. Liked their fish restaurant most which overlooks the sea and is next to their private beach. The hotel has a small and cosy bar near the reception. Breakfast was elaborate with also several ‘need to try when in Malta’ local specialities
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us.
Your feedback means a lot to us, and we look forward to serving you again in the future.
Sincerely
João Soares
Guest Relations Manager
Un ringraziamento speciale a Marika che sa farti sentire privilegiato.
Thank you for taking the time to leave us your feedback. Should you wish to discuss your stay further, please do not hesitate in contacting us directly.
We hope your return journey was a smooth one, and remain at your disposal for further assistance.
Kind regards,
Claudia Zammit
PR Officer
the atmosphere was fun and lighthearted
We were sorry to leave after a couple of days, we will certainly be back
Le personnel est accueillant et aux petits soins et les prestations proposées sont également intéressantes.
Nous avons eu le plaisir de rencontrer Charles. Très à l’écoute et disponible, il a su répondre à toutes nos questions et besoins.
Son sourire saura vous mettre en confiance sans aucun doute.
Thank you so much for your kind words!
I'm thrilled to hear that you enjoyed your experience.
Your feedback truly means a lot to us. If you have any more thoughts or suggestions in the future, please don't hesitate to share.
We look forward to serving you again soon!
Best regards
João Soares
Guest Relations Manager
Thank you again!
Thank you so much for taking the time to share your positive thoughts and feedback following your stay with us.
We truly appreciate your kind words and are delighted to hear that you had such a wonderful experience with us.
Your feedback serves as a great source of motivation for our team, as we constantly strive to provide the best possible service to our valued customers like you.
It's fantastic to know that our efforts have resonated with you and met your expectations.
We hope to see you back again,
Sincerely,
João Soares
Guest Relations Manager
Nourriture délicieuse en abondance
Beaucoup d'installations de spa et de remise en forme
Mais il n'y a pas de parking
et se trouve au sommet de la zone touristique pour les enfants de 18 ans
Merci aux personnels français
Pour arranger les choses, ils ne vous laissent qu'une bouteille d'eau le premier jour, à vous ensuite de l'acheter.
Emplacement de l'hôtel très central, beaucoup de divertissements accessibles à pied, casino au sous-sol, chambres d'hôtes, ainsi que tout le personnel très bien.